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ProactiveWatch allows you to reap the benefits of "managed services" without enduring the disruption and expense of becoming a Managed Service Provider (MSP).
- You can be profitable in your first month using ProactiveWatch since there's no up front investment to recoup.
- ProactiveWatch is easy to justify and sell to your customers.
- You do not have to change how you currently deliver and charge for services to sell ProactiveWatch.
- Unlike other MSP products that can only be used by a small portion of your customers, ProactiveWatch can be sold to nearly all of your customer base including:
- Customers that want you to be their MSP with fixed monthly device pricing for these services.
- Customers that prefer Block Time or T&M contracts but still want preventive, proactive monitoring services.
- Customers that have their own IT staff but would like to share the monitoring support and IT projects.
- Customers that have their own IT staff and need a world class monitoring product but don't want the headaches of an internal deploy.
| Scheduled Customer Report |
The ProactiveWatch Customer Report "sells the service", making ProactiveWatch subscriptions easy to sell and easy to renew. |
| Detailed Monitoring and Diagnostics |
Customer issues are rapidly resolved with less impact upon your technical resources. |
| Software as a Service Hosted By Us |
You do not have to invest in, or maintain any hardware or software infrastructure to support ProactiveWatch at your site. |
| Full "Out of Band" Monitoring |
You get your notifications on your mail enabled device even if your email infrastructure is down. |
| Automated Capacity Planning |
The Customer Report tells you and your customers 60 to 90 days ahead of time when critical resources will need to be added. |
| Simple Monthly Pricing |
No expensive licensed software to buy - no long term or up front commitments to make. We earn your business every month. |
| Fast Non-Intrusive Installation |
Installs in minutes, generates value immediately - no complex permissions or firewall work needed. |
| Easy Customization |
ProactiveWatch Extensions allow you to customize the system to meet your business needs.
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| Ticketing System Integration |
ProactiveWatch integrates with Connectwise and Autotask, allowing you to manage customer alarms and your other activities centrally.
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| Multi-Customer VAR Console |
See all of your customers their servers and their networks on one pane of glass. |
| Customer Console Also Available |
For your customers who have their own IT staff you can sell them a Console that allows then to see their environment. |
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