ProactiveWatch
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ProactiveWatch allows you to reap the benefits of "managed services" without enduring the disruption and expense of becoming a Managed Service Provider (MSP).

  • You can be profitable in your first month using ProactiveWatch since there's no up front investment to recoup.
  • ProactiveWatch is easy to justify and sell to your customers.
  • You do not have to change how you currently deliver and charge for services to sell ProactiveWatch.
  • Unlike other MSP products that can only be used by a small portion of your customers, ProactiveWatch can be sold to nearly all of your customer base including:
    1. Customers that want you to be their MSP with fixed monthly device pricing for these services.
    2. Customers that prefer Block Time or T&M contracts but still want preventive, proactive monitoring services.
    3. Customers that have their own IT staff but would like to share the monitoring support and IT projects.
    4. Customers that have their own IT staff and need a world class monitoring product but don't want the headaches of an internal deploy.

ProactiveWatch Capability ProactiveWatch Business Benefit
Scheduled Customer Report The ProactiveWatch Customer Report "sells the service", making ProactiveWatch subscriptions easy to sell and easy to renew.
Detailed Monitoring and Diagnostics Customer issues are rapidly resolved with less impact upon your technical resources.
Software as a Service Hosted By Us You do not have to invest in, or maintain any hardware or software infrastructure to support ProactiveWatch at your site.
Full "Out of Band" Monitoring You get your notifications on your mail enabled device even if your email infrastructure is down.
Automated Capacity Planning The Customer Report tells you and your customers 60 to 90 days ahead of time when critical resources will need to be added.
Simple Monthly Pricing No expensive licensed software to buy - no long term or up front commitments to make. We earn your business every month.
Fast Non-Intrusive Installation Installs in minutes, generates value immediately - no complex permissions or firewall work needed.
Easy Customization ProactiveWatch Extensions allow you to customize the system to meet your business needs.
Ticketing System Integration ProactiveWatch integrates with Connectwise and Autotask, allowing you to manage customer alarms and your other activities centrally.
Multi-Customer VAR Console See all of your customers their servers and their networks on one pane of glass.
Customer Console Also Available For your customers who have their own IT staff you can sell them a Console that allows then to see their environment.




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