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ProactiveWatch adds Patch Management to flagship SaaS MSP platform |
ATLANTA, GA – ProactiveWatch, a leading provider of remote monitoring and management software designed for Managed Service Providers, VARs, and other IT support companies who manage their customers' systems, announced the immediate availability of new centralized patch management.
“Keeping client systems updated with the latest security patches is a critical, but time consuming task that Service Providers must perform for their clients,” said Michael Mittel, President of ProactiveWatch. “Using our integrated patch management, Service Providers know exactly what patches are available and for which machines or clients. Patches are approved from the central, ProactiveWatch console rather than having to remote into, or physically visit, each site. What used to take several hours every week can now be done in less than 10 minutes, and the documentation of the work is built-in. This means our average Service Provider is saving more than 2 days per month that can now be used for higher-revenue generating activities.”
Uniquely designed for Service Providers that support the SMB market, setup and configuration takes just seconds, and ProactiveWatch does not require any additional hardware or software, and does not require Microsoft's WSUS at the Service Provider/VAR or the client site. ProactiveWatch's patching can even be applied to laptops or performed for clients without servers.
Using the powerful, intuitive filtering, the Service Provider may apply certain patches across all clients and all servers and workstations, or can choose to apply patches only to certain clients, classes of machines (e.g. – Fileservers), or even to individual machines. A monthly Patch Management report is generated automatically for each of the VAR's customers, allowing the VAR to document the patch management work they performed that month.
MSP's, VARs or other Service Providers can learn more from the company website and can take advantage of the risk-free 30 day trial to test the software themselves.
About ProactiveWatch Inc.
ProactiveWatch provides breakthrough solutions to VARs who desire to improve their relationships with their customers, inject radical improvements in business efficiencies into their own businesses, and build new recurring revenue streams in the process. ProactiveWatch allows VARs to reap these benefits without having to reinvent themselves as Managed Services Providers, and without having to make the substantial investments in infrastructure and process changes that come with a transition to an MSP model. ProactiveWatch is unique among remote monitoring and diagnostics solutions in the degree to which the focus of the solution is upon applications, as well as the infrastructure that supports the applications. For more information visit www.proactivewatch.com or call 678-323-1300.
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