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ProactiveWatch - Managed Service Software for IT Support Companies
News : Press Releases

April 25, 2007 - For Immediate Release
ProactiveWatch Announces Special Program For Citrix Access Essentials VARs

New ProactiveWatch program launched in support of Citrix Access Essentials 2.0 – allows Citrix Access Essentials VARs to build recurring revenue and increase customer loyalty by delivering rich remote monitoring and diagnostic services to their customers.

ProactiveWatch, a leading vendor of remote monitoring and diagnostic solutions designed for VARs who manage customer systems, today announced the availability of a new program for Citrix Access Essentials VARs. This new program allows these VARs to easily and quickly build a new recurring revenue stream around the delivery of remote monitoring and diagnostics services.

“Adding multi-server capability, fault-tolerance and load balancing to Citrix Access Essentials 2.0 makes it into a compelling platform for application delivery in any environment with less than 75 concurrent users,” said Douglas A. Brown, CEO of DABCC.COM, the leading technical support site for application delivery solutions. “On top of that, ProactiveWatch is the perfect complement allowing CAE VARs to create a new source of recurring revenues while providing top-notch support to their smaller clients.”

This new ProactiveWatch program for Citrix Access Essentials VARs is unique in the following respects:

• The VAR can add a profitable remote monitoring and diagnostics service to their offerings without having to reinvent themselves as a Managed Service Provider (MSP).

• The VAR can deliver these remote monitoring and diagnostic services without having to make any up front investment in infrastructure, or software licenses.

• Pricing for VARs that sign up in the next 60 days starts as low as $200 a month for the first 15 servers at customer sites under management.

• There are no long-term commitments or contracts to sign, nor is the VAR required to provide large retainers.

“CAE 2.0 is the perfect application delivery platform for the smaller clients that rely upon our Managed Services practice to take care of their IT needs”, said Tom Reed, Senior Systems Engineer for the Managed Services Division at IntraSystems, a Citrix Platinum Solutions Advisor in Dedham Mass. “We also rely upon ProactiveWatch to give us real time visibility into our Managed Services systems, and the diagnostics we need to address issues as they arise.”

Detailed information about the benefits of the ProactiveWatch service, its underlying technology, the free 30-day evaluation program, pricing plans, and how VARs can sign up for an account with ProactiveWatch is contained in the special Access Essentials section of the ProactiveWatch web site at http://www.proactivewatch.com/cae.shtml. This new program is available immediately to Citrix Access Essential VARs globally.

About ProactiveWatch Inc.
ProactiveWatch is the first and only monitoring solution that combines the advantages of a hosted solution with the flexibility of a software package. VARs can use ProactiveWatch "on demand" with no contract to sign or up front costs to get started. Traditional monitoring tools are too complex and expensive for small and mid-sized customers who may have only a few servers. ProactiveWatch alone overcomes these hurdles to provide world-class problem resolution capabilities for VARs to support their small and medium-sized customer environments. ProactiveWatch is a privately held, Atlanta-based company founded in 2005. The company's mission is to be the industry recognized leader in SaaS-based IT Monitoring and Diagnostics for the VAR community. For more information about ProactiveWatch visit www.ProactiveWatch.com.

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